Inbox is the next module. With the help of this module, we can send messages to an individual or a group as per the requirement. Messages can be sent to a single family of a child or all the families of a particular classroom. Messages can also be sent to a specific employee or to all employees of a location. You need to set and define the users and groups.
All the messages in the Inbox appear in a threaded view. You can respond to a message thread or respond to a single message in the thread. Similarly, you can forward the whole message thread or forward a particular message in the thread. You can also star a particular message or the whole message thread. To view a full message or attachment in the thread, click on the drop-down arrow on the right side of the message and you will be able to view the whole message along with the attachments if any. The latest message appears at the bottom of the thread.
Steps
Click on the Inbox tab from the module.
You will see your Inbox with all messages addressed to you.
To send a new email, simply click on “Compose” tab and then select the appropriate individual or user group and send out the message.
To see your sent messages, click on the “Sent” tab
To see your draft and unsent messages, click on the “Draft” tab
To see your trashed or deleted messages, click on the “Trash” tab
As an owner of the organization, you will have access to all the messages that are sent and received by any staff or employee even if they are deleted.
Send and receive messages
As teachers, you can send and receive messages from management, colleagues and parents. You can also create drafts and save messages in your starred folder.
Reply to and forward messages
App
Tap on the envelope icon on the header.
You will be redirected to your Inbox and can see the messages you have received.
Tap a message to read it.
To reply to the message, tap on the 3 dots and select reply.
To forward a message, tap on the 3 dots and select forward.
Portal
Click on the Inbox module on the left menu.
See the messages you have received and click on a specific message to expand it.
To reply to the message, click on the reply.
To forward a message, click on forward.
Compose messages and save drafts
App
Go to the Inbox page.
Tap on the pencil icon on the bottom right.
Add the recipients, subject and message.
You can send the message or save it as a draft by going back to the previous page.
If you save the message as a draft, you can find it in your Drafts folders.
Portal
Go to the Inbox module.
Click on the “Compose” button.
Add the recipients, subject and message.
You can send the message or save it as a draft by clicking on “Cancel”.
If you save the message as a draft, you can find it in your Drafts folder.
Save starred messages
App
You can tap on the star next to a message to save it in your Starred folder.
Go to your “Starred” folder to see all the messages that you’ve starred.
Portal
You can click on the star next to a message to save it in your Starred folder.
Go to your “Starred” folder to see all the messages that you’ve starred.
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