Reply to and forward messages
App
Tap on the envelope icon on the header.
You will be redirected to your Inbox and can see the messages you have received.
Tap a message to read it.
To reply to the message, tap on the 3 dots and select reply.
To forward a message, tap on the 3 dots and select forward.
Portal
Click on the Inbox module on the left menu.
See the messages you have received and click on a specific message to expand it.
To reply to the message, click on reply.
To forward a message, click on forward.
Downloading an attachment from the Inbox module:
Here is how to download an attachment from the inbox module:
Open the message with the desired attachment
Click the attachment for download
The image/attachment will be in your downloads folder in this application
This folder is standard on Apple and Android devices, if you accidentally deleted the icon you can simply visit the app store/playstore to redownload it for easier access.
Compose messages and save drafts
App
Go to the Inbox page.
Tap on the pencil icon on the bottom right.
Add the recipients, subject and message.
You can send the message or save it as a draft by going back to the previous page.
If you save the message as a draft, you can find it in your Drafts folders.
Portal
Go to the Inbox module.
Click on the “Compose” button.
Add the recipients, subject and message.
You can send the message or save it as a draft by clicking on “Cancel”.
If you save the message as a draft, you can find it in your Drafts folder.
Save starred messages
App
You can tap on the star next to a message to save it in your Starred folder.
Go to your “Starred” folder to see all the messages that you’ve starred.
Portal
You can click on the star next to a message to save it in your Starred folder.
Go to your “Starred” folder to see all the messages that you’ve starred.
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